Frequently Asked Questions
Find answers to common questions about Douglas Addison Design, including web design, SEO, branding, digital marketing, AI chatbots, pricing, and support services.
How much does a typical project cost?
Pricing varies depending on the size, scope, features, and complexity of your project. Each service includes a starting price and general range, with a custom quote provided after we discuss your specific needs. See our pricing structure.
Do you require a deposit to get started?
Yes, a 50% deposit is required to secure your project and begin work. The remaining balance must be paid in full after final client approval and before the website, branding, or design project goes live or final files are delivered.
How long does a project take?
Timelines vary by project type. A standard website typically takes 2–4 weeks, while branding or e-commerce projects may take longer depending on scope and revisions.
Will my website be mobile-friendly?
Absolutely. All websites are fully responsive and optimized to perform seamlessly across desktop, tablet, and mobile devices.
Do you offer revisions?
Yes, all projects include a set number of revisions to ensure the final result aligns with your vision.
Can you help with content and copywriting?
Yes, we can assist with website content and messaging, or collaborate with your existing materials to ensure everything aligns with your brand.
Will my website be optimized for both traditional SEO and AI overviews?
Yes, at Douglas Addison Design, every website is built for both traditional search engine results and AI-powered search overviews.
Do you provide ongoing support or maintenance?
Yes, we offer ongoing website maintenance and support plans to keep your site secure, updated, and running smoothly.
Can I update my website myself after it's built?
Yes, your website will be built on a user-friendly platform, and we can provide training so you can easily make updates on your own.
Do you provide AI-powered chatbots?
Yes, we provide AI-powered chatbot solutions designed to improve customer engagement, automate responses, and help businesses capture more leads online. Our chatbots can answer common questions, guide visitors through your services, assist with appointment requests, and provide 24/7 support directly on your website.
Does the AI-powered chatbot have voice chat?
Yes, in addition to traditional text-based conversations, our AI-powered chatbots also support voice chat capabilities, creating a more interactive and accessible experience for your website visitors.
Can I manage and train my AI-powered chatbot?
Yes. We can provide you with access to manage chatbot training, monitor chat transcripts, and review customer interactions to help improve performance and accuracy over time. Subscription pricing for chatbot management and platform access will be discussed and determined during the initial setup process.
What if I need additional features later on?
No problem — your website and brand can grow with your business. We’re happy to add new features or expand your project as needed.
Do you provide website hosting?
Yes, we offer reliable website hosting solutions to keep your site secure, fast, and running smoothly. The first year of hosting is bundled with your website design package or provided as an ongoing service.
