Privacy Policy
Who We Are
Douglas Addison Design operates the website https://douglasaddison.com, a digital marketing, web design, and video production service provider based in Florida.
Information We Collect
Contact Forms
When you submit a message through our contact form, we collect the personal information you provide, such as your name, email address, phone number, and message content. This information is used solely to respond to your inquiry and provide requested services.
Comments
When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor’s IP address and browser user agent string to help detect and prevent spam.
An anonymized string (hash) created from your email address may be sent to the Gravatar service to determine if you are using it. You can review their privacy policy at https://automattic.com/privacy/. Once approved, your profile picture may be publicly visible alongside your comment.
Yes — if your AI chatbot stores conversations or collects visitor information, you should absolutely disclose that in your privacy policy. This is especially important for transparency, data compliance, and trust.
You should add a section explaining:
- That conversations may be recorded and stored
- What information may be collected
- Why the data is collected
- Whether the chats are used for customer support, training, or service improvement
- Whether any third-party AI provider processes the data
Here’s a professional section you can add to your privacy policy:
AI Chatbot Communications
Our website may include an AI-powered chatbot designed to assist visitors with questions, customer support, and general inquiries.
When interacting with the chatbot, we may collect and store:
- Chat conversation transcripts
- Contact information voluntarily provided by users
- Technical information such as IP address, browser type, and device information
Chat data may be used to:
- Respond to customer inquiries
- Improve chatbot performance and customer experience
- Monitor service quality and website functionality
- Train and improve automated response systems
Please do not submit sensitive personal information such as passwords, payment information, or confidential data through the chatbot.
Some chatbot services may be operated or processed by third-party providers who assist in delivering AI functionality and related services.
We take reasonable measures to protect stored chat data from unauthorized access or disclosure.
User Media
If you upload images to the website, you should avoid including embedded location data (EXIF GPS). Visitors may be able to download and extract location data from images on the site.
Cookies
Our website may use cookies to improve your experience.
- If you leave a comment, you may opt-in to saving your name, email, and website in cookies for convenience. These cookies last for one year.
- A temporary cookie is set when visiting the login page to determine if your browser accepts cookies.
- Login cookies last for two days, or two weeks if “Remember Me” is selected.
- Screen preference cookies last for one year.
- Editing or publishing content may store a temporary cookie that expires after one day.
Embedded Content from Other Websites
Pages on this site may include embedded content such as videos, images, or articles. Embedded content behaves the same as if you visited the originating website.
These third-party websites may collect data about you, use cookies, and track your interaction with their content.
How We Use Your Data
We use your information to:
- Respond to inquiries submitted through our contact form
- Provide requested services
- Improve website functionality and user experience
- Prevent spam and maintain site security
Who We Share Your Data With
We do not sell or rent your personal information.
Visitor comments may be checked through automated spam detection services. If you request a password reset, your IP address may be included in the reset email.
How Long We Retain Your Data
- Contact form submissions are retained for customer service purposes but are not used for marketing without your consent.
- Comments and their metadata are retained indefinitely to allow automatic approval of follow-ups.
- Registered user data (if applicable) is stored in user profiles and can be edited or deleted at any time (except usernames).
Your Rights Over Your Data
If you have submitted information through our site, you may request:
- A copy of the personal data we hold about you
- That we delete your personal data
This does not include data we are required to retain for administrative, legal, or security purposes.
Where Your Data Is Sent
Visitor comments may be processed through automated spam detection services to protect the integrity of the website.
Contact Information
If you have questions about this Privacy Policy or your data, please contact us through the website at:
https://douglasaddison.com/contact/
Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.